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Author

Cecilia Silvestri

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Review Jul 2026

Digital innovation and quality improvement in Industry 4.0: the mediating role of TQM critical success factors

Despite the growing adoption of Industry 4.0 (I4.0) technologies, their effects on quality performance vary widely across different organizational contexts. This raises a central question in the literature on digital transformation: similar technological investments often yield significantly different quality outco...

Mariagrazia Provenzano, Francesco Pacchera, Cecilia Silvestri et al. · 0 citations

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