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Caitlin G. Allen

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#explainable ai Open access Sep 2026

The Impact of Chatbot Type and Normative Messaging on Chatbot Usage Intention Based on the Health Technology Acceptance Model: Randomized Controlled Trial.

Both social design features and chatbot design features shaped adoption-related beliefs, with peer-oriented and family-oriented framing and AI-powered chatbots showing particular promise.

Yi Liao, A. Madeo, Caitlin G. Allen et al. · Journal of Medical Internet... · 0 citations