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Bella Gusmutiasari

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Review Open access Aug 2026

The Effect of Nurses' Clinical Competence and Therapeutic Communication on Service Quality (Case Study on the Emergency Department of Dr. Dradjat Prawiranegara Regional General Hospital, Serang)

Nursing services in the Emergency Department (ED) require nurses to have adequate clinical competence and effective therapeutic communication skills, considering the characteristics of fast, precise, and high-risk services. However, the results of the internal evaluation of dr. Dradjat Prawiranegara Regional General Ho...

Bella Gusmutiasari, Harits Nu’man, Rachmat Suyanto · 0 citations

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