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Azizan Abdullah

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Review Open access Sep 2026

A SYSTEMATIC LITERATURE REVIEW OF TOTAL QUALITY MANAGEMENT (TQM) APPLICATION AND PERFORMANCE IN THE ORGANISATION

Customers’ demands today have become increasingly complex and sophisticated. Most of the organisations have similar intention to fulfil the demand and expectations of customers. The organisations have no options and need to implement a comprehensive concept and method on managing those requirements. Total Quality Manag...

Azizan Abdullah · 0 citations

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