Review
Open access
Sep 2026
The Impact of Explanation Characteristics on the Effects of Recommender Systems Explanations
There seems to be a consensus that adding explanations to AI systems, such as recommender systems, can have positive effects, such as increasing a user’s trust, the transparency of the system, or the efficiency of a decision-making process. It is to this date unclear, though, how an explanation needs to be designed to...
Kathrin Wardatzky, Oana Inel, Luca Rossetto et al.
· ACM Computing Surveys · 0 citations