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Argenis Lissander Heredia Campaña

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Review Open access Aug 2026

Intelligent Algorithms in Inventory Management: A Systematic Literature Review

In recent years, interest in artificial intelligence has grown significantly, particularly in the development of advanced computational models for supply chain decision-making. Inventory management is one of the areas in which intelligent algorithms can support demand forecasting, replenishment, stock control, and oper...

Daniel Mauricio Beltrán Del Hierro, Dennysse Marisol Castillo Martinez, Argenis Lissander Heredia Campaña · 0 citations
Open access Sep 2026

A KPI-Based Decision-Support Framework for ERP–CRM Integration in International Physical Distribution: Scenario Analysis from an Emerging Economy

A KPI-based ERP–CRM framework structured around process-fragmentation diagnosis, ERP–CRM functional architecture, KPI operationalization, scenario-based comparison of digital integration configurations, and sensitivity analysis is proposed.

Diana Carolina Benavides Estrada, L. O. Alpala, Argenis Lissander Heredia Campaña · 0 citations

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