Evaluating GPT-4o-based Data Augmentation for Imbalanced Multiclass Sentiment Classification of GoPay Reviews Using IndoBERT-LoRA
This study evaluated GPT-4o-based data augmentation for imbalanced multiclass sentiment classification of GoPay user reviews using IndoBERT-LoRA. The main problem addressed in this study was the limited representation of minority sentiment classes, particularly the neutral class, which could reduce the model’s ability...