Open access
2026
Communicating Uncertainty in AI-Based Decision Support Systems: A Comparative Study of Numerical and Visual Representations
This research examines the effects of two forms of uncertainty communication—numerical (decimal numbers) and visual (traffic light system)—on user performance and cognitive load and suggests that effective uncertainty communication strategies may vary based on context and audience.
Antonia Markus, Esther Borowski, Ingrid Isenhardt
· AHFE International · 0 citations