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Author

Amrou Salem Ahmed Dhunnis

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Oct 2026

Applying Explainable Renewal-Risk Models to a Libyan ISP: A Case Study Using Operational Billing Logs

Findings suggest that explainable renewal risk modeling can support more focused customer retention actions, such as targeted service follow-up, promotional renewal offers, and advertising campaigns, rather than broad messaging to all subscribers.

Abdulsalam Bakouri, Mohamed Elbeshti, Husayn Mussa et al. · 0 citations

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