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Alkan Alkaya

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Open access Sep 2026

The Effect of Process Consistency and Gratifications on User Satisfaction and Continuance Intention in Super Apps

With the rapid evolution of mobile technologies, single-purpose independent applications are giving way to super apps that consolidate distinct vertical services under a single roof. The purpose of this study is to examine the motivational and structural factors influencing the continuance intention of e-commerce-based...

Alkan Alkaya · 0 citations

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