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Abdul Rozaq

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Open access Oct 2026

Pengaruh Kualitas Pelayanan dan Kedisiplinan Pegawai terhadap Kepuasan Masyarakat di Kantor Desa Kepudibener Lamongan

This study aims to determine the influence of service quality and employee discipline on public satisfaction at the Kepudibener Village Office, Turi District, Lamongan Regency, both partially and simultaneously. The study employs a quantitative approach with a causal design. The population consists of 881 households, w...

Abdul Rozaq, R. Wibowo, R. Rosiawan · 0 citations

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