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Review Oct 2026

Voice-Based AI Feedback in Higher Education: A Field Study on Quality and Actionability

Student feedback is a critical input for continuous improvement in higher education, yet traditional end-of-semester written surveys suffer from low response rates, superficial answers, satisficing, and limited actionability. Voice-based conversational AI agents can conduct structured interviews at scale, asking open-e...

Thilo Tamme, Lea Schilling, A. Hantel · 0 citations

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