Review
Open access
Sep 2026
Leveraging digital technology to improve hotel performance: a systematic literature review
Digital transformation has become a central theme in hotel research; however, empirical evidence on how digital technologies influence hotel performance remains fragmented and inconclusive. Addressing this gap, this study synthesises existing academic research on digital transformation and hotel performance by identify...
A. Gessa, Amor Jiménez-Jiménez, Rasha Nemer
· Information Technology & Tou... · 0 citations